Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kaicom’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Kaicom’ or ‘us’ or ‘we’ refers to the owner of the website. Our company registration number is 9963777. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Shipping & Returns Policy

  • All items are shipped via ParcelForce 24.
  • All orders will arrive within 1-3 Days of purchase.
  • Orders before 12pm will be included on the specified day, orders after 12pm will be processed the next day.
  • Returns are accepted on all orders.
  • After receiving your item please contact us within 14 days if you wish to return your item by emailing
  • Your item can be exchanged or we can issue a refund once we have received the item back from you.

Payment & Refund Policy

  • All of our payments are processed by either PayPal or Worldpay, you can choose on the checkout page.
  • You can use a Credit/Debit card on both gateways or you can pay directly with your PayPal account.
  • All our payment processors are secure and safe.
  • Our native currency is Pounds Sterling but any currency can be used to make payment.
  • Refunds will be processed on reciept of the item back at our warehouse.